Privacy Policy

Effective Date: January 2026

1. Introduction

At Eagle State Bank, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding data collection and usage across all our banking services and platforms.

2. Information We Collect

We collect information you provide directly, including:

  • Personal identification information (name, address, phone number, email)
  • Financial information (account numbers, transaction history, credit information)
  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, interactions with our services)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our banking services
  • Process transactions and send related information
  • Improve and optimize our services
  • Comply with legal and regulatory requirements
  • Detect and prevent fraud

4. Data Security

We implement comprehensive security measures including encryption, secure servers, and access controls to protect your personal information. Your data is encrypted both in transit and at rest using industry-standard protocols.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information. We may share information with trusted partners only when necessary to provide services, comply with legal obligations, or protect our rights and your safety.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of certain uses
  • Request data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. We respect Do Not Track signals when available.

8. Contact Us

If you have questions about our privacy practices, please contact our Privacy Officer at privacy@eaglebank.com or call 1-800-EAGLE-01.

Last updated: January 2026. Eagle State Bank reserves the right to update this policy at any time.